Privacy Policy
Introduction
Welcome to Gloria Movers. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our website and services, you consent to the practices described in this Privacy Policy.
Information We Collect
Personal Information
When you engage with our services, we may collect the following types of personal information:
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- Contact Information: Name, address, email address, phone number
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- Payment Information: Credit card details, billing address
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- Service Details: Information related to the moving services you require, including inventory lists and specific requests
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- Communications: Records of your communications with us, including emails, phone calls, and messages
Non-Personal Information
We may also collect non-personal information about your visit to our website, such as:
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- Usage Data: Pages visited, time spent on the site, navigation patterns
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- Device Information: IP address, browser type, operating system
How We Use Your Information
We use the information we collect in the following ways:
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- To Provide Services: To manage and fulfill your moving service requests
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- Customer Support: To respond to your inquiries and provide support
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- Payments: To process payments and refunds
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- Communication: To send you updates, promotional materials, and other information related to our services
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- Improvement: To analyze and improve our services and website functionality
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- Compliance: To comply with legal obligations and protect our rights
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
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- Service Providers: With third-party vendors who perform services on our behalf, such as payment processing and data analysis
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- Legal Requirements: When required by law, or to respond to legal process, or to protect our rights and property
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- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no security measures are perfect or impenetrable.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
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- Access: The right to request access to the personal data we hold about you
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- Correction: The right to request correction of any inaccurate personal data we hold about you
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- Deletion: The right to request deletion of your personal data under certain circumstances
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- Objection: The right to object to the processing of your personal data
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- Data Portability: The right to request transfer of your personal data to another party
To exercise these rights, please contact us at the details provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand your preferences and improve our services. You can control cookies through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website with a new effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Gloria Movers
Dubai Marina
Email: support@gloriamovers.com
Phone: +971 58 810 7037
Thank you for choosing Gloria Movers. Your trust is important to us, and we are committed to protecting your privacy.